Choice and Next Day Delivery are Still Key Customer Requirements with Online Shopping Growing Fast
FC Lane Motorsport Connectors
Motorsport / Autosport Connectors and Accessories available from Lane Motorsport
Not surprisingly, managing our stock profile to ensure it continues to reflect what the industry needs has been a key part of our strategy since the company was formed back in 1966. As we move through our 50th year, we maintain a product and parts inventory worth several million pounds which means we are virtually always able to meet our customers’ demands for choice and delivery. And, as you will read later, this level of stockholding also allows us to help customers faced with product shortages of specific connector types.
Although so much of the business environment and landscape has changed over the past five decades, the ability to respond quickly to a customer enquiry – however it is made – is still fundamental to any business. Since it is more likely these days that customer contact will come via the internet, it has never been more important for companies to ensure their online presence is findable, easy to use and allows the customer to specify and purchase exactly what they want with the minimum of effort.
E-Commerce is increasingly becoming a popular way to buy within many sectors of our industry and some areas have embraced the online model faster than others. Nowhere is this more evident among our customer base than in motorsport - a unique sector where custom connector solutions and rapid delivery are the rule rather than the exception. We have learnt a lot from our motorsport relationship and we are using that experience to help our customers in other sectors.
The difficulty for us has always been that a high percentage of the connectors requested online are non-standard, customizable devices consisting of a number of parts (shell, contacts, backshell, etc., as well as shell material, finish and contact layout). Add to this list of variables the difference in price by quantity and it is easy to see that every possible connector combination needs to be catered for and presented in a form that makes it easy for the customer to see, configure and purchase. We began this process with products from Lane Motorsport, our Motorsport Division – connectors, boots, nut plates etc and we have now expanded our On-Line Store into other market areas.
Quality issues are causing shortages of 38999 and 26482 connectors
Anyone who is responsible for buying high performance circular connectors to MIL-DTL-38999 or MIL-DTL-26482 will be very aware that several manufacturers have been forced to withdraw products from the marketplace because of concerns over the quality of some of the components used. As far as we can tell, the connectors are designed to these exacting standards but when made and assembled overseas it is not certain that they are produced with full traceability on all materials and manufactured and supplied from an AS9100, ISO 9001:2008 and QPL qualified company. Souriau and our sister company Weald Electronics manufacture products designed to meet these standards and they are assembled by us in the UK from components made in approved production facilities.
FC Lane Connectors
Souriau MIL-DTL-38999 and Weald Electronics MIL-DTL-26482 Connectors assembled in the UK
Weald has been manufacturing high performance circular connectors since 1976 and numbers practically every major military and industrial product and systems manufacturer and contractor among its customer base. We have increased our stockholding of Weald’s LMH 26482 Series 1 connector piece parts and accessories to ensure that customers can specify and purchase their choice of connector quickly and efficiently.
We have many years of 38999 experience and carry the biggest stock profile of standard Souriau 38999 products and piece parts. Our piece-part stock development and assembly experience makes us the ideal source for standard Souriau 38999 products assembled to a customer’s exact specification and delivered in days with no MOQ.
If you would like to find out more about where our connector products can end up, or if you have any questions about our products or services, please email firstname.lastname@example.org or call us on +44(0)1403 790661.
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