SALES ORDER PROCESSING CO-ORDINATOR

DUTIES:
  • To process incoming sales orders as per the Company’s quality procedure.
  • To ensure any related quotes/paperwork are attached to the order.
  • If order has been submitted without obvious assurance of price and/or availability, then obtain the same from the supplier(s).
  • To ensure that Customer’s Terms and Conditions are fully understood and are adhered to, if acceptable.
  • To ensure that customer delivery/invoice address is accurate.
  • To ensure all part numbers and prices from customer order(s) correspond with data held on the Company’s computer system.
  • To check stock availabilities for all parts required and select accurate delivery date(s).
  • To print customer acknowledgements in accordance with Company procedures.
  • To compare/check data from customer order confirmation with data held on the computer system.
  • Action amendments to sales orders where appropriate.
  • Ensure work load is managed and that all orders received are cleared on the same day wherever reasonable to do so.
  • To undertake other general job-related duties, within known capability, as and when required to ensure the department is adequately staffed.


SKILLS, KNOWLEDGE AND BEHAVIOURS:

  • Previous sales order processing experience gained in a similar or related function essential.
  • Attention to detail essential.
  • Must be computer literate in order to access Company systems.
  • Good verbal skills with the ability to communicate with people at all levels.
  • Good organisational skills.
  • Flexible and adaptable to change.
  • Ability to work to deadlines and sometimes under pressure.
  • Show initiative to solve problems.
  • Ability to work efficiently and accurately.
  • Methodical in approach to tasks.
  • Positive and enthusiastic attitude.

38¼ hours per week – 8.30 am to 5.15 pm Monday to Thursday and 8.30 am to 3.30 pm Friday’s with 45 minutes for lunch each day.

To apply, please forward CV to sam@fclane.com