Sales Advisor

Respond to customer sales enquiries in a timely manner whether via telephone, email, fax or quotation.
Interrogate the internal stock control system in order to quote on price and advise delivery timescales for items held in the Company’s stockholding.
To provide accurate, up-to-date information to customers in relation to products and parts.
To take sales orders from customers.
To liaise with internal functions such as Procurement, Sales Order Processing, Production Control and Assembly as necessary.
Source appropriate price and delivery options from external suppliers/manufacturers where necessary for franchised and non-franchised products.
To support the Company’s field-based sales representatives where required.
Maximise sales on related component accessories wherever possible.
Following up quotations where required.
Negotiate pricing terms as appropriate and in accordance with Company procedures.
To provide support with Sales Order Processing, especially covering for holiday/sickness periods.
To undertake other reasonable tasks, within known capabilities, in order to ensure the smooth running of the Department.

Previous work experience having been gained within a manufacturing/distribution environment offering a diverse product range preferable.
Computer literate and familiar with stock control software/systems.
Excellent telephone manner.
Effective written and oral communication skills.
Good numeracy skills in order to calculate correct pricing of products and parts.
An appreciation of electro-mechanical components a distinct advantage.
A willingness to learn new skills quickly.
The ability to deliver excellent customer service and product knowledge.
Must be able to respond to pressure in a positive manner.
Flexible attitude and attention to detail with a strong emphasis on team work.
The ability to work unsupervised and on own initiative essential.
A positive, ‘can-do’ attitude.
The ability to achieve deadlines where necessary.

38¼ hours per week – 8.30 am to 5.15 pm Monday to Thursday and 8.30 am to 3.30 pm Fridays with 45 minutes lunch each day.

To apply, please forward CV to sam@fclane.com