SALES ADVISOR

DUTIES:

  • Respond to customer sales enquiries in a timely manner whether via telephone, email, fax or quotation.
  • Interrogate the internal stock control system in order to quote on price and advise delivery timescales for items held in the Company’s stockholding.
  • To provide accurate, up-to-date information to customers in relation to products and parts.
  • To take sales orders from customers.
  • To liaise with internal functions such as Procurement, Sales Order Processing, Production Control and Assembly as necessary.
  • Source appropriate price and delivery options from external suppliers/manufacturers where necessary for franchised and non-franchised products.
  • To support the Company’s field-based sales representatives where required.
  • Maximise sales on related component accessories wherever possible.
  • Following up quotations where required.
  • Negotiate pricing terms as appropriate and in accordance with Company procedures.
  • To provide support with Sales Order Processing, especially covering for holiday/sickness periods.
  • To undertake other reasonable tasks, within known capabilities, in order to ensure the smooth running of the Department.

 

SKILLS, KNOWLEDGE AND BEHAVIOURS:

  • Previous work experience having been gained within a manufacturing/distribution environment offering a diverse product range, a distinct advantage.
  • Computer literate and familiar with stock control software/systems.
  • Excellent telephone manner.
  • Effective written and oral communication skills.
  • Good numeracy skills in order to calculate correct pricing of products and parts.
  • An appreciation of electro-mechanical components a distinct advantage.
  • A willingness to learn new skills quickly.
  • The ability to deliver excellent customer service and product knowledge.
  • Must be able to respond to pressure in a positive manner.
  • Flexible attitude and attention to detail with a strong emphasis on team work.
  • The ability to work unsupervised and on own initiative essential.
  • A positive, ‘can-do’ attitude.
  • The ability to achieve deadlines where necessary.

38¼ hours per week – 8.30 am to 5.15 pm Monday to Thursday and 8.30 am to 3.30 pm Friday’s with 45 minutes for lunch each day.

To apply, please forward CV to [email protected]