EXPORT CO-ORDINATOR

DUTIES:
  • Process all export orders and orders for specific customers from Lane Stores via agreed courier service.
  • Co-ordinate carriers as required.
  • Calculate relevant costs of despatch according to weight, etc.
  • Ensure export order documentation is accurate and invoice on a daily basis.
  • Book appropriate collections with, for example, Fedex, DHL, TNT, ILG, UPS, etc.
  • Print despatch labels and booking confirmations.
  • Forward invoice and confirmation of shipment details to customer and maintain regular contact with customers with regards to the status of the order.
  • Update, maintain and record relevant export data on spreadsheets.
  • Record all export shipments in line with Company requirements.
  • Liaise with external export couriers as required on a professional basis.
  • To undertake general ad-hoc administrative duties, within known capability, as and when required to ensure the department is adequately staffed.
SKILLS, KNOWLEDGE AND BEHAVIOURS:
  • Previous export experience preferred although not essential.
  • Proficient in the use of Microsoft Excel to intermediate level.
  • Computer literate in order to access Company systems.
  • Must be numerate, ideally with previous experience in an accounts/finance related department from a medium-sized business.
  • Ability to communicate with people at all levels.
  • Good organisational skills.
  • Flexible and adaptable to change.
  • Ability to work to deadlines and sometimes under pressure.
  • Show initiative to solve problems.
  • Eye for detail with ability to work efficiently and accurately.
  • Methodical in approach to tasks.
  • A team player.
38.25 hours per week - 8.30 am to 5.15 pm, Monday to Thursday and 8.30 am to 3.30 pm on Fridays with 45 minutes for lunch.
To apply, please forward CV to sam@fclane.com